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Glossary of Terms

All the terms in this glossary have a dotted underline as they are used throughout the content of the site. Clicking on the underlined term will allow you to quickly view the definition of the term.


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Term Definition
Blog

A blog is a webpage created and maintained by an individual with entries of commentary, descriptions of events, or other material such as graphics or video.  Readers often leave comments on a blog post if the subject discussed is of interest to them.
Technorati is a common blog search engine.

See Wikipedia for more info.

Blogs

A blog is a webpage created and maintained by an individual with entries of commentary, descriptions of events, or other material such as graphics or video. Readers often leave comments on a blog post if the subject discussed is of interest to them. Technorati is a common blog search engine. See Wikipedia for more info.

Capability Presentations

Capability Presentations are presentations created to visualize the capabilities around a concept, product or service offering to explain complex ideas in a way that are clear, understood and supported by the target audience.

IKS can create these presentations using common tools like Microsoft PowerPoint, Macromedia Flash, concept video materials or other media as required for the target audience. 

Communities of PracticeCommunities of Practice (CoP) is a group of people coming together voluntarily, focused on a common practice for a common purpose.
Community of Practice

Community of Practice (CoP) is a group of people coming together voluntarily, focused on a common practice for a common purpose.

CoP

Communities of Practice (CoP) is a group of people coming together voluntarily, focused on a common practice for a common purpose.

Delicious

Delicious is a social bookmarking service where you can store your webr bookmarks online, share them with other people, and see what other people are bookmarking. The real power comes with you use its search and tagging tools to locate new and interesting bookmarks from other people based on user chosen keywords.

Enterprise 2.0

A working definition of Enterprise 2.0 is the business practices of user-driven social software that enables simplified information exchange between distributed workforces and networks of partners and customers for collaboration through computer-mediated methods.   It focuses on the human interactions around content categories that emerge based on use, connecting people in the process and ultimately changing how a company operates to better serve customers.

This can come in the form of how blogs, wikis,  tagged search, links, RSS feeds, online communities and other methods and technologies are used to help organizations better collaborate between employees inside of companies as well as helping them collaborate with customers to better understand their user experiences.

Enterprise 2.0 is far more than just how to use blogs and wikis inside or between companies and their customers.  It is about free-form and emergent collaboration environments that make it easy for people to connect and share what is important to them.

Facebook

Facebook is a social networking website where users can post personal profile information, pictures, and other information and join networks based on location, workplace, school, etc.  Uses can link and send messages to other members so that if their information changes, their networked friends will also be alerted of these changes.

Flickr

Flickr is a site where anyone can manage and share their photos and videos and connect with other people doing the same.  Their basic account is free with their revenues generated by advertising.  It was one of the earliest Web 2.0 applications and is often used by bloggers as a photo repository.  The photos and videos can be tagged and searched by other users utilizing common terms, otherwise known as a "folksonomy."

Folksonomy

"Folksonomy" is a term coined by Thomas Vander Wal which describes an organization of information developed over time by the folks using it.

Vander Wall defines it as "the result of personal free tagging of information and objects (anything with a URL) for one's own retrieval. The tagging is done in a social environment (usually shared and open to others). Folksonomy is created from the act of tagging by the person consuming the information."

This is in contrast a taxonomy, which is created by experts around an ordered structure and systematic way of classifying information.  An effective taxonomy takes into account situations that require users to look for information, how users work, and obstacles that get in the way of users locating and accessing the right information quickly and easily.  However, this is a constant challenge as user situations frequently change. Folksonomies are created by how people use and access information, and therefore change as peoples use of the information changes.

An example of a folksomy is del.icio.us, a social bookmarking site which allows anyone to tag web sites they find useful and enables one to see the identity that created the tag as well as see other things that person has used that tag on.   Another example of a folksomy is a Tag Cloud, which is a visual display of frequently used information on a site.

See Wikipedia definition for more info. 

Global 500

The Fortune Global 500 is a ranking of the top 500 corporations worldwide as measured by revenue. The list is compiled and published annually by Fortune magazine.

See Wikipedia for more info.

Intranet

An intranet is a private computer network that uses Internet protocols and network connectivity to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the organization's internal website. The same concepts and technologies of the Internet such as clients and servers running on the Internet protocol suite are used to build an intranet.

See Wikipedia definition for more info. 

KM

Knowledge Management (KM) is the discipline and a set of practices designed to connect the right people with the right information and right experience at the right time to make the best decisions.
The goal is to connect people for meaningful and efficient collaboration, reduce duplication of efforts, increases the effectiveness of work performed, integrates learning before, during and after activities and make it easier to get work done.
It is based on the notion that if people have the right information at the right time in the right place AND can collaborate with people having experience in the topic of interest, the best decisions can be made.  Therefore its fundamental elements include collaboration and efficient information management around meaningful content.

Knowledge Management

Knowledge Management (KM) is the discipline and a set of practices designed to connect the right people with the right information and right experience at the right time to make the best decisions.
The goal is to connect people for meaningful and efficient collaboration, reduce duplication of efforts, increases the effectiveness of work performed, integrates learning before, during and after activities and make it easier to get work done.
It is based on the notion that if people have the right information at the right time in the right place AND can collaborate with people having experience in the topic of interest, the best decisions can be made.  Therefore its fundamental elements include collaboration and efficient information management around meaningful content.

LinkedIn

LinkedIn is a business-oriented social networking site and offers a way to establish a professional identity online. It has more than 25 million registered users across many industries. The purpose of the site is to allow registered users to maintain a list of contact details of people they know and trust in business. Users can invite anyone (whether a site user or not) to become a connection.  It is the leading professional networking tool and often used by recruitment firms, hiring managers and as a personal reference tool.

Microblogs

Microblogs are a form of blogging that allows users to publish short text updates (140 characters) either to be viewed by anyone or by a restricted group which can be chosen by the user. These messages are often submitted by text messaging, instant messaging or email.  They include services like Twitter, Tumblr, Jaiku, Posterous, Projectionist.  Some social networking websites like Facebook, MySpace and LinkedIn have a micro-blogging feature called "status update".

MySpace

MySpace is a social networking website offering a web site to anyone for free, where people can post their personal profiles, pictures, videos, music, web addrfesses, blogs, and groups.  The MySpace tag line is "a place for friends." as the system enables users to easily network and connect with friends through their MySpaces. Like many Web 2.0 tools, MySpace operates on revenues generated by advertising.  In June 2006, MySpace was the most popular social networking site in the United States.  According to comScore, MySpace has been overtaken by main competitor Facebook in April 2008, based on monthly unique visitors. ComScore reports that Facebook attracted 132.1 million unique visitors in June 2008, compared to MySpace, which attracted 117.6 million. (Wikipedia)

Online Communities

An Online Community is a group of people that primarily use a virtual space, usually private, for communication and collaboration between members and the sharing of relevant information.

Presence Awareness

Presence awareness is a tool that makes it possible for you to see when others are signed into your web site at the same time.  It enables members of a community or site regardless of physical location to view others working in the same space at the same time.  This is analogous of becoming aware when someone walks into a room where you are located.  Being aware of people’s presence in your site facilitates communication and knowledge sharing.  It brings a new level of interactivity to web sites, making them feel more like a place than a web page.  

Private Message

A private message is a message sent within a web site like an IKS system solution from one user to another.  It resembles an e-mail, but is targeted only to other registered site members.  In the IKS private message system, the inbox of private messages hold new messages while a notification alert is generated from the site home page when a new message arrives. 

RSS

RSS stands for "Really Simple Syndication" and is a subscription tool readers can utilize to receive content updates from websites (if RSS enabled) and have it delivered to their reader, therefore eliminating the need to re-check multiple sources for updates in content.  The user subscribes to a feed by entering the feed's link into their reader or by clicking an RSS icon in a browser. The RSS reader checks the user's subscribed feeds regularly for new work, downloads any updates that it finds, and provides a user interface to monitor and read the feeds.

Scripting Language

A scripting language, script language or extension language, is a programming language that controls a software application. "Scripts" are often treated as distinct from "programs", which execute independently from any other application. At the same time they are distinct from the core code of the application, which is usually written in a different language, and by being accessible to the end user they enable the behavior of the application to be adapted to the user's needs. Scripts are often, but not always, interpreted from the source code or "semi-compiled" to bytecode which is interpreted, unlike the applications they are associated with, which are traditionally compiled to native machine code for the system on which they run. Scripting languages are nearly always embedded in the application with which they are associated.

See Wikipedia definition for additional info. 

Search Engine Optimization (SEO)

Search engine optimization (SEO) improves ranking results for your site by the leading search tools like Google.
 

Social Technologies

Social Technologies (social software) is a term used to describe online technologies that have a "social" element  whereby people can easily share content (e.g. web links, photos, videos) with others by allowing them to add labels or tags (i.e. metadata) that include key words, their opinions on relevance and value or other associations.  This emergent metadata creation process often becomes a social activity itself.
Terms and technologies often referred to as social technologies include wikis, blogs, tagging, RSS feeds, web bookmark managers like del.icio.us, social networking sites like LinkedIn, video sites like YouTube, photo sharing sites like Flickr , blog search engines like technorati and others.

SSL

SSL (Secure Socket Layer) is an encryption protocol designed to secure communications between web browsers, e-mail and other forms of online data transmission across a network.  It is designed to prevent unauthorized access to data shared across the network. This ensures that the contents of the data flowing between web browsers and servers cannot be read by a third party. 

Tag Cloud

A tag cloud is a visual depiction of the number of times a term or phrase appears or is accessed in a web site.  It displays a visual weighted list of the frequency of words or phrases used with font size. The tags are hyperlinks that lead to the site search tool associated with a word or phrase.

See Wikipedia for more info. 

Twitter

Twitter is a free social networking service that allows users to write brief text messages (known as tweets) to other users with posts of up to 140 characters in length. Common use is between friends using cell phones saying "What are you doing right now?" Updates are displayed on the user's profile page and delivered to other users who have signed up to receive them. Users can receive updates via their cell phone SMS text messaging, the Twitter website, instant messaging, RSS, email or through an application such as Twitterrific or Facebook.  As of July 2008, over 2,200,000 accounts were registered. (Wikipedia)

Virtual Communities

A Virtual Community is a group of people that primarily use a virtual space, usually private, for communication and collaboration between members and the sharing of relevant information.

Virtual Community

A Virtual Community is a group of people that primarily use a virtual space, usually private, for communication and collaboration between members and the sharing of relevant information.

Web 2.0

Web 2.0 is a set of economic, social, and technology trends that collectively form the basis for the next generation of the Internet—a more mature, distinctive medium characterized by user participation, openness, and network effects.  Tim O’Reilly, Fall 2006

A web site that utilizes Web 2.0 tools and methods allow visitors to do more the read information.  They can interact and participate with the site to contribute content and comments.

Common Web 2.0 tools include social-networking sites, video sharing sites, RSS feeds, wikis, blogs, tag clouds, bookmarking systems, and content rating systems.

Wiki

A wiki is a web page or group of pages that are easily editable by anyone who can access the page.  A wiki is not a carefully designed web page.  It is a working tool for the creation and editing of content by many people that is constantly changing.  A wiki is a good content aggregator.  The wiki philosophy suggests that allowing users to edit any page created by another user enables faster content correction than painstakingly ensuring content is perfect the first time. See Wikipedia for more info.  See Wikipatterns for a guide to the stages of wiki adoption.

Wikipedia

Wikipedia is a "free encyclopedia that anyone can edit.."  Wikipedia is a free, multilingual, open content encyclopedia project operated by the United States-based non-profit Wikimedia Foundation.  It is currently the largest and most popular general reference work on the Internet.  Wikipedia was the first particular "Web 2.0" service mentioned by Time magazine, followed by YouTube and MySpace.  (Wikipedia)

Wikis

A wiki is a web page or group of pages that are easily editable by anyone who can access the page.  A wiki is not a carefully designed web page.  It is a working tool for the creation and editing of content by many people that is constantly changing.  A wiki is a good content aggregator.  The wiki philosophy suggests that allowing users to edit any page created by another user enables faster content correction than painstakingly ensuring content is perfect the first time. See Wikipedia for more info.  See Wikipatterns for a guide to the stages of wiki adoption.

YouTube

YouTube is a video sharing website where users can upload, view and share video clips. Anyone can view most videos on the site but you must register to upload videos. Videos can be tagged, and therefore allow easy searching of related videos by users.  YouTube was purchased by Google Inc. in November 2006.

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